msn premium cancelled

Joyce McHargue 0 Reputation points
2026-04-27T16:36:16.54+00:00

MY MSN Premium subscription is cancelled due to outdated payment method. How do I reinstate the subscription and payment method.

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  1. AI answer

    2026-04-27T16:36:28.31+00:00

    To reinstate an MSN Premium subscription that was cancelled because of an outdated payment method, first resolve the payment issue on the Microsoft account, then repurchase/renew the subscription if needed.

    1. Pay any past-due balance
      1. Go to Services & subscriptions at https://account.microsoft.com/services and sign in with the Microsoft account that was used for MSN Premium.
      2. Locate the past-due subscription (if it still appears) and select Pay now.
      3. When prompted, review the payment method and either update it (for example, new expiration date) or add a new payment method.
      4. Select Next to complete the payment.
      Note: Gift cards, subscription cards, or Microsoft account balance cannot be used to pay a past-due subscription.
    2. Fix or add a payment method for future billing
      1. If changing payment options causes errors, follow the guidance in Troubleshoot payment option issues:
        • Add or update the payment method from the Services & subscriptions page.
        • If a message appears to contact support when removing a payment option, there may still be a past-due balance that must be paid first.
        • If using PayPal, ensure it has a valid funding source (credit card or confirmed bank account) and that the card is not expired and has sufficient funds.
    3. If the subscription no longer appears If MSN Premium no longer shows under Services & subscriptions after cancellation, purchase/activate it again using the updated payment method on the same Microsoft account. If there are issues locating the subscription or charges, use the billing-support paths from the payment troubleshooting article and contact Microsoft Support for account-specific help.

    References:

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