Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Got new phone - can't authenticate
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Mark Ehrmann
5
Reputation points
I recently got a new phone and the authenticator didn't back up. Now when I need to authenticate it's sending the code to a phone I no longer have. I've tried contacting Microsoft but I can't get a person on the phone to help me reset the two factor authentication. Very frustrating. Has anyone else had this issue?
Microsoft Security | Microsoft Authenticator
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