Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
A Microsoft account can have only one active Microsoft 365 for home subscription (Family or Personal) at a time. Adding the Best Buy 1‑year Microsoft 365 Personal to the same account will not create a second parallel subscription; it will either:
- Extend time on the existing Family subscription (with adjusted duration because Family costs more), or
- Switch the account from Family to Personal if that option is chosen.
To avoid losing Microsoft 365 Family benefits:
- Sign in at https://account.microsoft.com/services with the same Microsoft account used for the Family subscription.
- Check the current subscription type and expiry date.
- When redeeming the Best Buy product key, if prompted:
- Choose to stay with Microsoft 365 Family and accept a shorter extension period, so the plan remains Family.
- Do not choose to switch to Microsoft 365 Personal.
If the Personal key has not yet been redeemed, it can also be kept unused or redeemed on a different Microsoft account (for someone else) to avoid affecting the existing Family subscription.
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