Request to Transfer Office Home 2024 License

Office Home 2024 is a one-time purchase license that is tied to a single PC or Mac and to the Microsoft account used to redeem it. The context provided covers transfer rules for Office 2021/2019/2016 and support options, but does not describe a supported process to move an Office Home 2024 license from one Microsoft account to another.

Based on the available information, the only supported path for changing ownership or resolving activation issues is to work directly with Microsoft support:

1. Use the Microsoft 365/Office consumer support channel at https://support.microsoft.com/home/contact (chat or call back) as described in the Microsoft 365 Customer Service and Support article.
2. Provide proof of purchase (quotation/invoice from Metro Systems Corporation Public Company Limited) and details of the device and current/non-working activation.
3. Ask support to review the Office Home 2024 entitlement and assist with activation on the correct account. Any account-level transfer, if allowed, must be performed by support after verifying license rights.

If the issue is that Office Home 2024 was already activated on another device or account, support may also guide through phone activation and confirm compliance with the license terms (single-computer installation, removal from any prior device if applicable).

References:

• Microsoft 365 Customer Service and Support
• Activate Office after reinstalling or installing on a different device
• Transfer your Office license to another device or another person
• Where can I get a new license for my Outlook account?