ASSISTENZA ABBONAMENTO 365 FAMILY SCADUTO, MA RINNOVATO CON UN ALYTRO INDIRIZZO

Support for merging or moving Microsoft 365 Family subscriptions between two different Microsoft accounts is not covered in the provided material.

For help with subscriptions, billing, invoices, and to speak with an agent (including language-specific support), use the official support entry points:

1. Go to the Microsoft account Payment & billing page to review which subscription is active under which email and manage it: https://account.microsoft.com/services/office/billing
2. For personalized help with:
   • Aligning or changing which account holds the Microsoft 365 Family subscription
   • Getting an invoice with correct billing details
   • Requesting a call back from support
   use the Account & Billing Help and general support entry points in the articles below and follow the guided “Get Help” / “Contact Support” flow.

If the subscription was purchased through a third party (for example, Apple or Amazon), cancellation or billing changes may need to be done with that provider first, then a new subscription can be purchased on the desired Microsoft account.

References:

• Problems renewing a Microsoft 365 subscription
• OneDrive billing questions
• How can I upgrade from a Microsoft 365 Personal to Family subscription?
• Outlook.com Premium closed to new subscribers
• Legitimate email address? ******@infomails.microsoft.com - Microsoft Q&A
• How to resolve being billed on 2 separate charge accounts for the same thing - Microsoft Q&A
• Cancellation - Microsoft Q&A
• How do I get refund for an accidental subscription purchase? - Microsoft Q&A
• Services and Billing - Microsoft Q&A