renew micrososft subscription

To update the payment method and renew the Microsoft subscription after ID theft, follow these steps:

1. Update the payment method on the Microsoft account:
   1. Go to Payment options at https://account.microsoft.com/billing/payments and sign in with the Microsoft account used for the subscription.
   2. Find the existing card or payment method and select View or edit card.
   3. Update the name, billing address, expiration date, and CVV to match the new, valid card, then select Save.
   4. If the old card should no longer be used, add the new card first, then remove the old one from the list of payment options.
2. If the subscription payment is past due:
   1. Go to Services & subscriptions at https://account.microsoft.com/services and sign in.
   2. Find the subscription marked as past due and select Pay now.
   3. Confirm that the updated payment method is selected, then choose Next to complete the payment.
3. If the subscription has recurring billing turned on and the payment method needs to be changed for future renewals:
   1. In Services & subscriptions, find the active subscription and select Manage.
   2. Select Change how you pay.
   3. Choose the updated payment method from the list, or select Add a new way to pay and follow the prompts.
4. If the renewal text or email mentioned multi-factor authentication (SCA/PSD2):
   1. Follow the instructions in that message to authenticate with the bank (for example, entering a code sent by the bank).
   2. If the code does not arrive, check the phone number and email registered with the bank, check junk mail, verify connectivity, and use Resend code.
   3. If the code still fails, contact the bank to confirm and update the contact information for the card.
5. Because there was ID theft in February, also work with the bank to:
   • Confirm that only the new, valid card is active.
   • Block any old or compromised cards from further Microsoft charges.

If there are any unrecognized or fraudulent Microsoft charges, contact the bank to dispute them and request a chargeback, and contact Microsoft Support via the official support site for billing review.

References:

• Update a Microsoft account payment method
• Pay for a past-due Microsoft subscription
• Change your Microsoft subscription payment method and options
• Payment Services Directive 2 and Strong Customer Authentication
• My credit card is being used by an unknown person to buy Xbox pass. How do I cancel the monthly payment? - Microsoft Q&A