Need to talk to live person. Need a legitimate phone number.

To speak with a live Microsoft support agent for Microsoft 365/Office, use one of these options:

1. Phone support (where available)
   • Go to the Microsoft customer service phone numbers page: https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
   • On that page, select the region to see the available phone numbers and hours.
2. Request a call or start chat from the Get Help/Contact Support flow
   • Go to https://support.microsoft.com/contactus/
   • Sign in with the Microsoft account.
   • Select the product (for example, Microsoft 365 and Office).
   • Choose the issue type (for example, “Billing and Payment updates” or “Manage Account Security”).
   • Select “Contact support,” then choose either:
     • “Chat with a support agent in your web browser,” or
     • “Call me back” (enter a phone number so a support agent can call).

If accessibility or disability makes using the website difficult, Microsoft has dedicated accessibility support:

• Contact the Microsoft Disability Answer Desk for technical assistance related to disabilities and accessibility: https://go.microsoft.com/fwlink/p/?LinkID=518252
• For government, commercial, or enterprise customers, use the enterprise Disability Answer Desk: https://go.microsoft.com/fwlink/?LinkId=824629

The Disability Answer Desk team is trained on assistive technologies and can help in English, Spanish, French, and American Sign Language, and the site shows contact options (including phone, where available) for each region.

References:

• I need to talk to someone!! - Microsoft Q&A
• I need to speak with a real person and it seems impossible. - Microsoft Q&A
• How do I get a live person at Microsoft.? - Microsoft Q&A
• I need a phone number for Microsoft support - Microsoft Q&A
• Request a refund - Microsoft Q&A
• Use a screen reader to explore and navigate the People app
• Use a screen reader to manage your account billing and subscriptions
• Use a screen reader to navigate your Microsoft account
• Basic tasks using a screen reader with Search
• Basic tasks using a screen reader with the Feedback Hub