Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Cancellation cannot be done from here; it must be done in the Microsoft account that owns the subscription.
To cancel Microsoft 365 Personal so it does not renew in June 2026:
- Go to the Microsoft 365 services page: https://account.microsoft.com/services/microsoft365 and sign in with the same Microsoft account that was used to purchase Microsoft 365 Personal.
- Locate the Microsoft 365 Personal subscription.
- Select Manage.
- If instead of Manage there is a link Turn on recurring billing, the subscription is already set to expire on the date shown and will not renew; no further action is required.
- On the Manage page, select Cancel subscription (or it might say Upgrade or Cancel).
- Review the information shown, then choose I don't want my subscription to complete cancellation.
After cancellation, the subscription will remain usable until the end of the current paid period, but it will not renew on the June 27, 2026 renewal date.
If cancellation options do not appear:
- Confirm that the correct Microsoft account is signed in (the one that purchased the subscription).
- If the subscription was purchased through a third-party retailer (for example, Google Play, Apple App Store, or another store), contact that retailer’s support to cancel and manage billing.
Be aware that when Microsoft 365 Personal ends, the storage allowance reverts to the free limits. If more than the free allowance is in use, uploading/syncing new OneDrive files and sending/receiving Outlook.com email may be blocked, and OneDrive content may eventually be deleted after a grace period.
References:
- Cancel a Microsoft 365 subscription
- Changes to Microsoft 365 email features and storage
- Cancel your Microsoft subscription
- How to get a refund on a Microsoft subscription
- Unable to cancel your Microsoft subscription
- How to unsubscribe microsoft 365 account? - Microsoft Q&A
- How to Cancel Microsoft 365 subscription if you do not have account info? Or get anyone to help? - Microsoft Q&A
- cancel subscription - Microsoft Q&A
- How to connect with Help and Support - Microsoft Q&A
- Request refund - Microsoft Q&A