SKYPE dial pad - how to get to it

Question

SKYPE dial pad - how to get to it

jill k 15

This is not a question, but a solution. Microsoft does not make it easy to use the modified Skype for calls. To get to the dial pad, go to https://calling.web.skype.com/. This has been a real Microsoft fail considering that I, the very unskilled computer person, have to post this.

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Answer 1

To get to the Skype Dial Pad and make calls to phone numbers, use one of these supported entry points:

On the web
1. Go to calling.web.skype.com.
2. Sign in with the Skype account that has the active subscription, Skype number, or Skype Credit.
3. If there is active credit or a subscription, the Dial Pad opens automatically.
4. Enter or select a phone number and select Call.
If a message appears saying there is no paid product, either the wrong account is being used or the Skype Credit has been deactivated for inactivity. In that case, go to the Skype My Account page to check or reactivate credit.
In Microsoft Teams Free (desktop)
1. Install or update to the latest version of Microsoft Teams Free.
2. Sign in with the Skype account that has the active subscription or Skype Credit.
3. Select Settings and more (top right).
4. Select Skype Dial Pad.
5. If there is active credit/subscription, the Dial Pad is visible; then enter the number and select Call.
In Microsoft Teams Free (mobile)
1. Open the Teams Free mobile app.
2. Tap the profile picture.
3. Tap Skype Dial Pad (only shown if there is active subscription or Skype Credit).
4. Enter or tap a phone number.
5. Tap Call.

If Skype Credit was deactivated due to 180 days of inactivity, it can be reactivated from the Skype My Account/reactivation page, then Teams Free or the web Dial Pad can be used again.

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