I have purchased an upgrade to my one drive which has not downloaded

After purchasing additional OneDrive storage, the quota does not always update immediately.

Based on the documented behavior:

1. It can take up to 24 hours for OneDrive storage allowances to be updated after purchasing more storage or a subscription.
2. If the storage still has not updated after 24–48 hours:
   • Go to Manage your OneDrive storage to confirm the current quota and that the new plan is visible.
   • If the quota still has not changed after this time window, contact Microsoft Support so they can correct the account.
3. If the account is locked, it can take up to 2 hours after purchasing additional storage for the new quota to show; if it still has not updated after 4 hours, use the “get in touch with us” support option in the storage article.

If the upgrade cannot be applied and support cannot resolve it promptly, a refund can be requested following the standard Microsoft subscription refund process described in the billing and refund articles in the references.

References:

• My OneDrive says it's full
• OneDrive billing questions
• What is Microsoft cloud storage?
• Can I speak to someone? -- Billing issues - Microsoft Q&A
• I need a refund on the Microsoft 360 - was just charged for it, and the instructions are unclear on how to get a refund. - Microsoft Q&A
• Request refund - Microsoft Q&A
• investigate a billing charge - Microsoft Q&A