I want a customer service phone number

For Microsoft 365/Office home subscription, account, or billing issues, phone support is not provided directly; instead, use the Get Help experience and, if available for the scenario and region, request a call back from support.

Steps for home users:

1. Go to the Get Help entry point for home users: Get help.
2. Describe the problem (for example, “billing issue with Microsoft 365 home subscription”).
3. Follow the prompts; the system will either provide self-help options, connect to chat, or offer the option to request a call so a support agent can phone back.

If additional phone options are needed and available for the country/region, see the general customer service directory and follow the guidance for home users: Customer service phone numbers.

References:

• Customer service phone numbers
• Help with Microsoft Store purchases
• I need a phone number for Microsoft support - Microsoft Q&A
• I need to talk to someone!! - Microsoft Q&A