Adding co-pilot to my powerpoint, excel and word

Ed Rapp 0 Reputation points
2026-04-01T23:50:31.58+00:00

I have downloaded co-pilot but it is not showing up when I open excel, word or powerpoint

Microsoft 365 and Office | Other
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest

  1. AI answer

    2026-04-01T23:50:43.0633333+00:00

    Copilot only appears in Word, Excel, and PowerPoint if the signed-in account has the correct license and the apps are on a supported, updated build.

    Follow these steps:

    1. Confirm the correct account and license
      • Open any Microsoft 365 app (Word, Excel, or PowerPoint).
      • Check the account shown at the top of the window.
      • That account must have a Copilot license:
        • Home: Microsoft 365 Personal or Family, or Copilot Pro.
        • Business: Microsoft 365 Business Basic, Business Standard, Business Premium, E3, E5, F1, or F3 and Microsoft 365 Copilot.
      • For new/unsaved or local files, the current primary account must be the one with the Copilot license.
    2. Make sure the apps are updated (Windows)
      • In any Microsoft 365 app, go to File > Account.
      • Use Update Options to install the latest updates (see "Install Office updates" in the linked article).
    3. Refresh the license (Windows)
      • In any Microsoft 365 app, go to File > Account.
      • Select Update License.
      • Close and restart all Microsoft 365 apps.
    4. If using a work/school account on Windows, check the update channel
      • In any app, go to File > Account.
      • Under Product Information, check the update channel.
      • If it shows Semi-Annual Enterprise Channel, Copilot features will not be available.
      • Contact the internal help desk/IT to move the device to Current Channel or Monthly Enterprise Channel. Until then, Copilot can be used in the web versions of the apps.
    5. If on Mac, refresh license and privacy settings
      • In any Microsoft 365 app:
        1. Select the app name menu (for example, Word) at the top of the screen.
        2. Select About <app name> > More Info... > Refresh License.
        3. Close documents and restart the apps.
      • Then in Word: Word > Preferences > Privacy and ensure:
        • Experiences that analyze your content is turned on.
        • All connected experiences is turned on.
    6. If using the web apps
      • Refresh the browser page.
      • If Copilot still does not appear, enable third-party cookies so Copilot can validate the license (see "I am getting license validation errors with Copilot" in the linked article).

    After these steps, Copilot should appear on the Home tab in Word, Excel, and PowerPoint (desktop and web) for a properly licensed account.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.