I buy minecraft before 3 days for ps5 i cant remember e mail becaouse i made it only for it that day and didnt put recover number or email how i can contact someone for help pls answer

Luka Golubic 0 Reputation points
2026-03-30T21:29:37.3866667+00:00

I buy minecraft before 3 days for ps5 i have receipt i can send my bank card from which i buy it my id card what u want just help me recover my microsoft account becaouse i forgot email but i didnt put recover numbee or mail and i forgot thats microsoft email which i put in minecraft and now no can login and play pls help me! My email ******@gmail.com

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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  1. AI answer

    2026-03-30T21:29:58.8966667+00:00

    To recover access when the Microsoft account email used for Minecraft on PS5 is forgotten and there is no recovery phone or email, only the official self-service recovery options can be used.

    1. First, try to find the Microsoft account email:
      • Check all personal email inboxes (including spam/junk) for receipts or messages from Microsoft about game purchases or account activity. These messages often show the Microsoft account email that was used.
      • If an Xbox gamertag was created or linked, follow the Xbox guidance in Check products or services where you used your Microsoft account and use the Xbox walkthrough to locate the Microsoft email on the console: Find your Microsoft email address walkthrough.
    2. If the Microsoft account email still cannot be found:
      • Use the Sign-in Helper tool if password reset options do not show any recognizable email or phone, as described in Help with the Microsoft account recovery form. The Sign-in Helper link is: Sign-in Helper.
    3. If the email is known but the password cannot be used and there is no recovery info:
      • Follow the guidance in Help with the Microsoft account recovery form and submit the account recovery form at the page it references. Steps include:
        • Prepare a working email account that can receive messages (this can be any active email, including a new temporary Outlook.com address created from the Microsoft account sign in page using Create one).
        • Fill out the recovery form with as many accurate details as possible about the account and its usage. Microsoft reviews the answers and responds within about 24 hours.
    4. If the account was hacked or security info was changed and the recovery form fails:
      • As described in the Q&A examples, if the recovery form does not succeed and security info has been replaced, there is no other method for support agents to restore access. Support agents cannot bypass security, send manual reset links, or change account details.
    5. If additional help is needed with the purchase itself (for example, billing questions about the Minecraft transaction):
      • Use Microsoft Store support as described in Help with Microsoft Store purchases. Home users can select the Get help button on that page to be connected to appropriate support (self-help, chat, or a callback), or use the regional phone numbers listed there.

    Only the official recovery tools and forms can be used; sending bank card images or ID to others is not part of the supported process and should be avoided for security.


    References:

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