Miscellaneous topics that do not fit into specific categories.
Deleting sign-in methods or accounts depends on what needs to be removed. These are the supported options from the provided information:
- To remove verification (security) methods from a Microsoft account
- Go to the Advanced security options page of the Microsoft account.
- Sign in.
- Under each verification option (phone, email, app, etc.), select Remove.
- Select Remove again to confirm.
- Old security info does not need to be removed unless there is a security risk.
- Always add new security info first before removing old info.
- If all security info is requested to be removed, the account goes into a 30‑day restricted state where no further security or billing changes can be made, but email, Skype, OneDrive, and devices can still be used.
- To remove accounts from Microsoft Authenticator
- Remove a single account:
- Open Microsoft Authenticator.
- Select the account to remove.
- Tap the Settings gear.
- Tap Remove account.
- Remove all accounts (reset the app):
- Android:
- Open device Settings > Apps.
- Select Authenticator.
- Select Storage or Storage & cache.
- Tap Clear data and confirm.
- iOS:
- Open device Settings > General > Storage.
- Select Authenticator.
- Tap Offload App.
- Android:
- Remove a single account:
- To remove a OneDrive account from the OneDrive app on iOS
- Open the OneDrive app.
- Tap the profile picture or icon.
- Tap Sign out to remove that OneDrive account from the app.
- To remove a sign-in account from HealthVault (if applicable)
- Delete an associated sign-in account:
- Sign in to the HealthVault account.
- Click Your Account (upper-right corner).
- Click Manage Sign-in information.
- Click Remove next to the sign-in account to delete.
- Confirm with Yes.
- Delete an associated sign-in account:
If direct help from a live agent is needed (for example, to sort out multiple Microsoft accounts or subscriptions), use the Microsoft support contact flows described in the referenced articles (for account, billing, or technical support) and choose a chat or call-back option.
References:
- Removing a sign-in verification method
- How to sign out from Authenticator
- How to add or remove an account in Microsoft OneDrive
- How to add, delete, or change a sign-in account in HealthVault
- How do I get a live person at Microsoft.? - Microsoft Q&A
- I need to speak with a real person and it seems impossible. - Microsoft Q&A
- SPEAK TO LIVE AGENT - Microsoft Q&A