A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Yes, action is required to protect the account.
Unrequested sign-in prompts usually mean one of the following:
- Someone is trying to access the account.
- Someone accidentally entered the phone/email when trying to sign in.
- A delayed delivery of a past prompt.
Required steps:
- Always select Deny on any sign-in request not personally initiated. This prevents unauthorized access.
- Review recent account activity and secure the account if anything looks unfamiliar or suspicious. For Microsoft accounts, use the recent activity page referenced in the documentation.
- Do not respond to or approve any prompts that are unexpected.
If unrequested prompts continue, change the account password and review all security information (phone, alternate email, and sign-in methods) to ensure only trusted details are configured.
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