Azure Artifact Identity Validation Stuck "In Progress" for Over 2 Weeks

Kenneth P. Hough 0 Reputation points
2026-03-24T18:18:43.7633333+00:00

Hello,

Our organization's identity validation has been stuck in an "In Progress" state for over two weeks now.

We submitted all required documentation and completed ID verification on March 6, 2026, and the portal currently indicates that no further action is required on our end. However, the status has not changed since then.

We were unable to find a direct support contact for this issue, but I came across similar threads where Microsoft was able to assist.

Could someone from the Microsoft team please look into this?

Thank you in advance for your help.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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