case 7099926481

Question

case 7099926481

Eric Godot Andersen 0

my case 7099926481 from March 20 was not resolved, but in addition to that another serious problem was added (in Microsoft's attempt to solve the first problem), so I really need help now.

I received a call from Microsoft at 11.20 AM today, but the call dropped before I had a chance to speak with the customer service person.

please call me at 604 929 6849.

Thanks in advance

Eric

Eric Godot Andersen 0 Reputation points

2026-03-24T00:04:44.3233333+00:00

when will I hear back from Microsoft???

Deva was supposed to call me between 3 and 3.30 PM
Eric Godot Andersen 0 Reputation points

2026-03-24T00:05:27.74+00:00

When will I hear back??? phone number 604 929 6849
Eric Godot Andersen 0 Reputation points

2026-03-24T20:00:56.69+00:00

Please let me know when somebody will call me back from Microsoft as I was told on March 23. My phone number is 604 929 6849

1 answer

Your answer

Eric Godot Andersen 0 Reputation points

2026-03-24T00:04:44.3233333+00:00

when will I hear back from Microsoft???

Deva was supposed to call me between 3 and 3.30 PM
Eric Godot Andersen 0 Reputation points

2026-03-24T00:05:27.74+00:00

When will I hear back??? phone number 604 929 6849
Eric Godot Andersen 0 Reputation points

2026-03-24T20:00:56.69+00:00

Please let me know when somebody will call me back from Microsoft as I was told on March 23. My phone number is 604 929 6849

Answer 1

Support cases and callbacks cannot be accessed or initiated here. To continue work on case 7099926481 or request another call, contact Microsoft Support directly using one of these options:

Use the online support flow
- Go to Contact support: Contact us.
- Select the relevant product (for example, Microsoft 365 & Office) and category.
- Confirm the details, then choose either Chat with a support agent or Call me back and provide a phone number and preferred contact method.
Use the Get Help experience (Windows or web)
- Open the Get Help app (or the web entry point) and describe the problem.
- When prompted, select Contact support.
- Choose the product and scenario, then select Chat or Call me back.
Phone numbers by region (if needed)
- For general customer service numbers by country/region, see Customer service phone numbers and select the appropriate region and country.

If the previous troubleshooting attempt created a new issue, clearly describe both the original problem and the new one when reconnecting with support, and reference your existing case number 7099926481 so the agent can review the prior work.

References: