QR code for Authenticator

Danish Golf Trading 10 Reputation points
2026-03-23T09:19:27.79+00:00

I need a QR code to be able to complete transfer of my aythenticator app on a new phone

Microsoft Security | Microsoft Authenticator

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  1. AI answer

    2026-03-23T09:19:49.96+00:00

    A new QR code is generated from the account or security portal of the service being protected, not from the old Authenticator app. To move Authenticator to a new phone, a new QR code must be created and scanned on the new device.

    For a personal Microsoft account:

    1. On a computer, go to the Microsoft account Security page: https://account.microsoft.com/security and sign in.
    2. Select Manage how I sign in to view sign-in methods.
    3. Select Add a new way to sign in or verify.
    4. Choose Use an app.
    5. If Authenticator is already installed on the new phone, select Set up a different Authenticator app and then Next to display a new QR code.
    6. On the new phone, open Microsoft Authenticator, tap the + icon, select Personal account, then Scan a QR Code, and scan the QR code shown on the computer.

    For non-Microsoft accounts (Google, etc.):

    1. Sign in to the account’s security or two-step verification page in a browser.
    2. Start the process to add or set up an Authenticator app; this will display a QR code.
    3. On the new phone, open Microsoft Authenticator, tap the + icon, choose Other account, and scan the QR code shown on the site.

    If access to the account portal is blocked by MFA and there is no alternative sign-in method (such as SMS, email, or another admin), an administrator or Microsoft support/Data Protection team must reset MFA for the account before a new QR code can be obtained.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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