A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
These unrequested Microsoft Authenticator prompts mean that someone or something is trying to sign in with the account, or that a previous prompt was delayed.
Actions to take:
- Always tap Deny on any prompt that was not initiated.
- Do not approve any request unless actively signing in.
- Change the account password immediately from a trusted device and browser.
- Review and update security info (phone, email, alternate methods) in the account security settings and remove anything unfamiliar.
- If prompts continue after changing the password, contact Microsoft support for further investigation.
As long as unrequested prompts are denied, the account remains protected because sign-in cannot complete without approval.
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