How do I Get in contact for legal purposes

Johnny Nolan 0 Reputation points
2026-03-17T02:12:10.27+00:00

I'm seeking the contact information for Microsoft's legal department. I was provided MSLER@microsoft.com, and received a "address not found" email. I was also provided Microsoft.com/lci, which was an invalid address. Just looking for the legal department. Thank you.

Microsoft 365 and Office | Other
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  1. AI answer

    2026-03-17T02:12:22.2566667+00:00

    For legal or account‑access matters, direct contact details for Microsoft’s general legal department are not listed in the provided information. However, the following official channels are available depending on the purpose:

    1. If the matter involves accessing a deceased or incapacitated person’s Microsoft account (Outlook.com, OneDrive, etc.)
      Microsoft requires a valid subpoena or court order formally served on Microsoft’s registered agent in the requesting party’s state or region. Faxed or emailed legal requests are not accepted. Any release of account content is decided only after review of applicable laws and is not guaranteed.
    2. If the matter is a complaint or grievance in India (consumer services such as Outlook.com, OneDrive, Xbox, etc.)
      Residents in India can contact the designated Grievance Officer for the listed products:
      • Grievance Officer: Kanishk Kumar
      • EMAIL ID: grievanceofficer@microsoft.com
      • ADDRESS: Level 8, DLF Downtown, DLF City Phase 3 Rd, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana
        This applies to products including Bing/MSN, Skype, OneDrive, Xbox, Microsoft Advertising, Outlook.com, Microsoft Store, GitHub, and general privacy concerns.
    3. If the matter is a general support or account issue (not strictly legal service of process)
      Use official Microsoft support channels and request escalation or guidance to the appropriate team:
      • Go to the main support entry point: Contact us at the link provided in the context, then follow prompts for the relevant product and describe that the issue is legal in nature so support can route appropriately.

    For any formal legal process (such as subpoenas or court orders), service must follow the rules described above; email addresses like the ones already tried are not valid channels for that purpose.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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