Can not verify new email address toa dd to account

Michael 41 Pederson 0 Reputation points
2026-03-15T01:26:41.8+00:00

I have logged in to my Windows account; I can see the new email address to add to the account; It asks me to "verify" I click on verify, but do not get an email at Centurylink to confirm the verify email address

Windows for home | Windows 11 | Accounts, profiles, and login
0 comments No comments

1 answer

Sort by: Newest
  1. AI answer

    2026-03-15T01:26:53.82+00:00

    To complete verification of the new email address and get a fresh verification message, use the Microsoft account management pages rather than only the Windows UI.

    1. Sign in to the Manage how you sign in to Microsoft page: https://go.microsoft.com/fwlink/?LinkId=529489.
    2. Locate the new Centurylink email address in the list of aliases.
    3. If it shows as Unverified, select Verify next to that address, then select Send email to resend the verification message.
    4. In the Centurylink mailbox, check:
      • Inbox
      • Junk/Spam folder
      • Any filtering rules or folders that might move messages automatically
    5. Open the verification email and select the verification link to complete the process.

    If the Centurylink address still does not receive the message, add another email address as a verification method and confirm that one instead:

    1. Go to the Security tab for the Microsoft account: https://account.microsoft.com/security.
    2. Select Manage how I sign in.
    3. Select Add a new way to sign in or verify and choose An email address.
    4. Enter an alternate email address that can receive mail reliably and complete the code verification sent to that address.

    Once a working verification email is set up, the account can use that address for future security codes and sign-in verification.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.