My identity validation request in Artifact Signing for my organization has been in progress for more than 7 days

Javier Miralles 0 Reputation points
2026-03-03T08:49:52.96+00:00

The identity validation request in Artifact Signing for my organization (Spanish company, SL) has been in progress for more than 7 days. I identified myself using my national ID document through the phone as requested by ARtifact Signing and enabled two-factor authentication via the authentication app in my phone for my Azure account and that put my identity request in progress again, but it's been like that for a week now. Has there been any error I can fix? Is there anything else I have to do?

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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