How to get Family Organizer's email?

Andrei Buenaventura 35 Reputation points
2026-02-28T12:18:56.2733333+00:00

So I was trying to get to a new family group but was hindered by an organizer account by the name Andrei Buenaventura(I changed my last name for better identification). I want to leave my current group to join a new one. It's either:

  1. How can I locate the organizer's email? Cause all the solutions I've read don't work anymore
  2. Can Microsoft look for the organizer account Andrei Buenaventura and send his email here? Would be very much appreciated.
Microsoft 365 and Office | Microsoft Family Safety | For home | Other
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  1. AI answer

    2026-02-28T12:19:05.4566667+00:00

    Microsoft cannot disclose or look up another person’s email address, including a family organizer’s, and there is no supported way to have Microsoft send that organizer’s email to anyone.

    To change family relationships (for example, to stop supervising a child account or to free an account so it can join a different family), the documented option is to manage consent and family settings directly on the family page:

    1. Go to the Microsoft family management page: https://account.live.com/mykids.aspx.
    2. On that page, manage or remove the parental consent/relationship for the child account so the account is no longer supervised in that family.
      • After consent is removed, the account becomes free of that family group.
      • If the account’s age is set to less than 16 years, some restrictions may still apply.

    If access to that page is not possible or the organizer relationship cannot be changed there, the only remaining supported path is to contact Microsoft account support and work with them using the standard self‑help and support flows, but they still will not reveal the organizer’s email address.


    References:

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