Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Am not getting code in my attuid
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 30%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELP%3C/text%3E%3C/svg%3E)
Lakshmi, Ponduru
0
Reputation points
While adding the sign-in methods in att id, am unable to add and also I have my att account In authenticator app but am not getting code and authenticator request
Microsoft Security | Microsoft Authenticator
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 7.000000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Carolyne 1,151 Reputation points Microsoft Employee2026-04-13T08:08:09.6366667+00:00 It is difficult to provide a comprehensive answer because the issue is not completely clear. Sign in to the Security Info page (https://mysignins.microsoft.com/security-info), remove the existing Authenticator app registration, and re‑add it by scanning the QR code again to resolve potential sync or corrupted registration issues preventing approval requests.
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