how to eliminate an old recovery email

To eliminate an old recovery email from your Microsoft 365 account, you will need to go through the account recovery process since you cannot access the inactive recovery email. Here are the steps you can take:

1. Fill out the Microsoft Account Recovery Form: Go to the Microsoft account recovery page at https://account.live.com/acsr. Enter your current email address and provide as much information as possible about your account, including previous passwords and any other details that can help verify your identity.
2. Use a Device and Location You Regularly Use: When submitting the recovery form, do it from a device and location that you typically use to access your account. This increases the chances of successful recovery.
3. Contact Microsoft Support: If the recovery form fails or times out, you can contact Microsoft Support directly for further assistance. They may provide options for live chat or a callback, depending on your region and subscription. To contact support, visit the Microsoft Support contact page and search for "Account Recovery" to get help.
4. Consider Updating Security Info: Once you regain access to your account, you can update your security information to remove the old recovery email and add a new one. This can be done in the security settings of your Microsoft account.

These steps should help you regain access to your account and eliminate the old recovery email issue.