Sign-in failed on azure portal Error code: interaction_required

Phani Bandaru 20 Reputation points
2026-02-23T21:25:46.5933333+00:00

Sign-in failed when login to azure portal

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: c50beaa0-2477-44b5-bd74-e760bb878800 Correlation ID: 019c8c63-13c6-710b-9fd2-a2c6ff35dc67 Timestamp: 2026-02-23 21:23:50Z

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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AI answer

2026-02-23T21:27:27.1833333+00:00

The error code interaction_required indicates that the application needs to expose a user interface for the user to perform an interactive login to obtain a token with updated claims. In your case, the specific error message AADSTS5000225 suggests that the tenant has been blocked due to inactivity. This is related to tenant lifecycle policies, which manage the status of tenants based on their activity.

To resolve this issue, you may need to reactivate the tenant or contact your administrator for assistance regarding tenant lifecycle policies. For more information on this topic, you can refer to the documentation on tenant lifecycle policies.

References:

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