deleted authenticator account

To recover access to your account after accidentally deleting it from the Microsoft Authenticator app, you will need to contact Microsoft Support. Since your account is locked and you cannot access the passcodes, follow these steps:

1. Use the Recovery Form: Go to the official recovery form at https://account.live.com/acsr. Select "I forgot my password" and follow the prompts. You will need to provide as much information as possible to verify your identity.
2. Contact Microsoft Support: If the recovery form does not work, you can contact Microsoft Support directly. You can reach them by visiting the support page and selecting the appropriate options for account recovery. If you have a commercial account, ensure you mention that to get directed to the right support team.
3. Provide Details: When contacting support, be ready to provide details such as your email address, any recovery methods you have set up, and any other relevant information that might help in verifying your identity.

Unfortunately, if you no longer have access to the authenticator app and cannot receive codes, you may need to wait for support to assist you in resetting your account access.

References:

• How Do I Regain Access to My Account After Losing Access to Microsoft Authenticator? (Urgent Request).
• Requesting a Tenant Admin MFA Reset - Microsoft Q&A