Numéro GcKey

ABOUO GEORGES EMMANUEL KOFFI 0 Reputation points
2026-02-20T23:46:39.8266667+00:00

Bonjour j'utilisais l'authentificateur pour mon compte ircc, mais en changeant de téléphone jai perdu l'accès et les numéros qui apparaissent dans l'application.

Comment puis je les récupérer ?

Microsoft Security | Microsoft Authenticator
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  1. AI answer

    2026-02-20T23:46:47.6766667+00:00

    If you've lost access to your Microsoft Authenticator app after changing phones, you can regain access by following these steps:

    1. Use Alternative Authentication Methods: If you have set up alternative methods for two-factor authentication (2FA), such as SMS or email, try using those to log in.
    2. Contact Microsoft Support: If you are unable to access your account using alternative methods, you may need to contact Microsoft support for help. If you are the only admin on your account, they can assist you in resetting your Multi-Factor Authentication settings.
    3. Reset MFA Settings: If you have access to another admin account, that admin can reset your Multi-Factor Authentication settings for you. This will allow you to set up the Authenticator app again on your new phone.
    4. Create a New Trial Tenant: As a last resort, you can create a new Microsoft 365 trial tenant to submit a support request to Microsoft regarding your locked account.

    Make sure to provide any necessary information about your account when contacting support to expedite the process.

    AI-generated content may be incorrect. Read our transparency notes for more information.

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