Issue: Stuck in a verification loop for Azure for Students.

2026-02-20T10:55:17.13+00:00

Details:

GitHub Verification Issue: I have an active GitHub Student Developer Pack, but when I try to verify my main account through GitHub, I receive an "Access Denied" or "Eligibility not confirmed" error.

Academic Email Error: When I try to use my university email (@khpi.edu.ua), the system returns a "Not a valid email" error.

  1. UI Bug: The verification form has a hardlocked email input field. I am unable to change the email address in the input box to provide a correct one or retry with a different alias.
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  1. AI answer

    2026-02-20T10:55:27.9133333+00:00

    It seems you are experiencing issues with the verification process for Azure for Students, particularly with GitHub and your academic email. Here are some suggestions to help you resolve these issues:

    1. GitHub Verification Issue: If you are receiving an "Access Denied" or "Eligibility not confirmed" error while trying to verify your account through GitHub, ensure that your GitHub Student Developer Pack is still active and that you meet all eligibility requirements. You may also want to try contacting GitHub support for assistance with this specific error.
    2. Academic Email Error: If the system is returning a "Not a valid email" error when you use your university email, double-check that you are entering the email correctly. If the email is indeed correct and you continue to face issues, consider reaching out to your university's IT support to ensure that your email is set up correctly for verification purposes.
    3. UI Bug: If the verification form has a hardlocked email input field preventing you from changing the email address, this could be a bug in the system. In this case, try clearing your browser cache or using a different browser or incognito mode to see if that resolves the issue. If the problem persists, reporting this bug to Microsoft support may be necessary.

    If these steps do not resolve your issues, consider contacting Microsoft support directly for further assistance with your Azure for Students account.


    References:

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