Request to Reactivate Azure — Blocked Due to Inactivity (AADSTS5000225)

If your Azure account is blocked due to inactivity and you are receiving the error message AADSTS5000225, you can reactivate your tenant by following these steps:

1. Contact Microsoft Support: The tenant administrator can reach out to Microsoft for reactivation. It's important to avoid submitting multiple assistance requests while waiting for a response on your existing case.
2. Timeframe for Reactivation: You have 20 days from the time the tenant becomes inactive to request reactivation. If you do not reactivate within this period, the tenant will be deleted and cannot be recovered.
3. Minimize Authentication Requests: As an application owner or developer, reduce the number of authentication requests sent to the deactivated tenant until it is reactivated.

If you need further assistance, you can create a support request through the Azure portal or contact Azure Billing Support if necessary.

References:

• Tenant inaccessible due to inactivity
• Reactivate a disabled Azure subscription