I am unable subscription of Microsoft365 on my iPad

Subramanian 0 Reputation points
2026-02-17T04:52:23.72+00:00

I have Microsoft 365 basic subscription. But unable to access this subscription I’m my iPad. Pl assist

Microsoft 365 and Office | Subscription, account, billing | Other | iOS

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  1. EmilyS726 266.8K Reputation points Independent Advisor
    2026-02-17T16:12:46.9+00:00

    Hello,

    Microsoft 365 Basic is a plan that doesn't include office apps, it only gives you 100GB of OneDrive storage. https://www.microsoft.com/en-us/microsoft-365/p/microsoft-365-basic/cfq7ttc0ktxs

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  2. kagiyama yutaka 5,330 Reputation points
    2026-02-17T11:57:37.0766667+00:00

    Im sorry about that… iPad won’t see the sub till it drops the stale auth‑blob. sign out of all Office apps, hard‑reboot, then sign in w/ the acct holding the plan… it shows up once the service forces a fresh token pull.

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