How to change billing country from India to US for Azure subscription?

Question

How to change billing country from India to US for Azure subscription?

Askardeen Buhari 20

I have an Azure subscription currently billed in India with 18% GST.

My company is registered in the United States (Georgia), and I need to change

the billing country to US to reflect the correct tax jurisdiction.

When I try to update the "Sold-to address" in Cost Management + Billing,

the Country/Region field is disabled and I cannot change it from India to

United States.

Questions:

Is it possible to change the billing country for an existing billing account?
If not, what is the process to transfer my subscription to a new US-based billing account?
Will this cause any service interruption?
Are there any specific requirements or documentation needed?

Current setup:

Billing Account: India
Need to change to: United States (Georgia)

Thank you for your help!

Deleted

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Anonymous

2026-02-17T06:11:58.7+00:00

Hello Askardeen Buhari

The billing country of an Azure subscription cannot be changed after the account is created.

Since your subscription was originally created with India as the billing country, the tax profile (including 18% GST) is permanently associated with that billing account. The Country/Region field under Sold-to address is intentionally locked and cannot be modified. This change needs to be handled by the Microsoft billing team. Please raise a support ticket with Microsoft for further assistance. For Billing and subscription related issues, you can follow these steps and create a support request.

1.Go to Azure Portal -> Click on help+support -> create a support request

In the Support+troubleshooting pane on the right, type 'Billing' in the text box -> Select Billing and click on Next.

2.Select the subscription and click on Next. You will see some suggestions to resolve your issue. If none of those apply, please see the steps below.

3.Scroll down the suggestions and you will see an option to Contact support -> create a support request.

4.Select Billing and provide the details requested.

5.If you see the solutions again, click on 'return to support request'. 6.Click on 'Next' and then you will be able to create the billing support ticket.

let us know if you have any further queries. I’m happy to assist you further.
Anonymous

2026-02-18T06:33:49.0233333+00:00

Hello Askardeen Buhari
Just want to check if the above solution worked for you or else please let us know if any help, we are always here to help whenever you need us.
Askardeen Buhari 20 Reputation points

2026-02-18T07:03:58.94+00:00

Hi Naveena,

Thank you for following up. I am currently discussing this with my team and leads, and will get back to you with an update as soon as possible.

Appreciate your patience and support.

Best regards,

Askardeen Buhari
Anonymous

2026-02-19T02:01:17.19+00:00

Hello Askardeen Buhari
Thank you for your response. I will await your update.
Askardeen Buhari 20 Reputation points

2026-03-03T20:09:28.2+00:00
Hi Naveena,

Thank you for the guidance. I'm ready to proceed with creating a new US-based Azure account and transferring subscriptions, but I need clarification on several points:

══════════════════════════════════════════════════════════

ISSUE 1: New Account Showing Existing Subscriptions

══════════════════════════════════════════════════════════

When I try to create a new Azure account for US billing:

Current Setup:

Existing account email: (India billing)

New account email: (intended for US billing)

Both users exist in the same Azure AD tenant

Problem:

When I sign up , it automatically shows all my existing subscriptions instead of creating a fresh account.

Questions:

Is this happening because both email addresses are in the same Azure AD tenant?

What's the recommended approach to create a truly separate US-based billing account?

══════════════════════════════════════════════════════════

ISSUE 2: Subscription Transfer - What Gets Transferred?

══════════════════════════════════════════════════════════

When transferring subscriptions from India account to new US account, please clarify what will and won't transfer:

Will these transfer automatically?

✓ All resources (VMs, AKS clusters, App Gateway, Storage, etc.)

✓ Resource configurations

✓ Data and databases

? User Access & Permissions (RBAC roles)

? Azure Support Plans

? Azure DevOps organizations and projects

? Service principals and app registrations

? Azure AD application permissions

Do I need to manually reconfigure any of these items after the transfer?

══════════════════════════════════════════════════════════

ADDITIONAL REQUEST

══════════════════════════════════════════════════════════

Given the complexity of this transfer and our production workloads, would it

be possible to have a Microsoft support engineer assist with the actual

transfer process to ensure everything goes smoothly?

We want to avoid any issues with:

Service interruptions

Lost configurations

Permission/access problems

Billing discrepancies

Thank you for your help!
Askardeen Buhari 20 Reputation points

2026-03-04T19:28:49.3433333+00:00

Any update on my case ?
Askardeen Buhari 20 Reputation points

2026-03-06T12:10:08.38+00:00

Hi Naveena,

Any update on my case ?
Anonymous

2026-03-13T05:35:31.8066667+00:00

Hi Askardeen Buhari
Below are the answers to your queries. We have also requested some additional details via private message; please review and respond at your convenience
1.If the billing country cannot be changed, what is the supported option?

A)

The supported option is to create a new Azure billing account with the United States (Georgia) as the billing country and then transfer the billing ownership of the existing subscription to that US billing account.

This change only affects who receives the invoice. It does not modify or rebuild your Azure environment.
2. Why does the new account show existing subscriptions?

A)

This occurs because both email addresses belong to the same Azure Active Directory (tenant).

Azure identifies environments by tenant, not by email address. Since both users are part of the same tenant, Azure displays the existing subscriptions instead of creating a completely separate environment.

3.Will this transfer cause any downtime or service impact?

A)

No. There will be no downtime.

All Azure services will continue running normally

No redeployment or data movement occurs

Applications and configurations remain unchanged

4.What will be transferred during the subscription move?

A)

The following remain unchanged:

Virtual Machines

Databases

AKS clusters

Storage accounts

Networking resources

Resource configurations

Application data and workloads

The following do not transfer automatically because they are not part of billing:

Azure AD applications and service principals

Azure DevOps organizations and projects

Azure support plans (these are linked to the billing account)

5.Can Microsoft assist with this process?

A)

Yes. Microsoft provides free Billing and Subscription Support for requests like this.

Since production workloads are involved, Microsoft Support can assist with the billing transfer to ensure the process is completed smoothly and without issues.

Thanks,

1 answer

Your answer

Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
Anonymous

2026-02-17T06:11:58.7+00:00

Hello Askardeen Buhari

The billing country of an Azure subscription cannot be changed after the account is created.

Since your subscription was originally created with India as the billing country, the tax profile (including 18% GST) is permanently associated with that billing account. The Country/Region field under Sold-to address is intentionally locked and cannot be modified. This change needs to be handled by the Microsoft billing team. Please raise a support ticket with Microsoft for further assistance. For Billing and subscription related issues, you can follow these steps and create a support request.

1.Go to Azure Portal -> Click on help+support -> create a support request

In the Support+troubleshooting pane on the right, type 'Billing' in the text box -> Select Billing and click on Next.

2.Select the subscription and click on Next. You will see some suggestions to resolve your issue. If none of those apply, please see the steps below.

3.Scroll down the suggestions and you will see an option to Contact support -> create a support request.

4.Select Billing and provide the details requested.

5.If you see the solutions again, click on 'return to support request'. 6.Click on 'Next' and then you will be able to create the billing support ticket.

let us know if you have any further queries. I’m happy to assist you further.
Anonymous

2026-02-18T06:33:49.0233333+00:00

Hello Askardeen Buhari
Just want to check if the above solution worked for you or else please let us know if any help, we are always here to help whenever you need us.
Askardeen Buhari 20 Reputation points

2026-02-18T07:03:58.94+00:00

Hi Naveena,

Thank you for following up. I am currently discussing this with my team and leads, and will get back to you with an update as soon as possible.

Appreciate your patience and support.

Best regards,

Askardeen Buhari
Anonymous

2026-02-19T02:01:17.19+00:00

Hello Askardeen Buhari
Thank you for your response. I will await your update.
Askardeen Buhari 20 Reputation points

2026-03-04T19:28:49.3433333+00:00

Any update on my case ?
Askardeen Buhari 20 Reputation points

2026-03-06T12:10:08.38+00:00

Hi Naveena,

Any update on my case ?
Anonymous

2026-03-13T05:35:31.8066667+00:00

Hi Askardeen Buhari
Below are the answers to your queries. We have also requested some additional details via private message; please review and respond at your convenience
1.If the billing country cannot be changed, what is the supported option?

A)

The supported option is to create a new Azure billing account with the United States (Georgia) as the billing country and then transfer the billing ownership of the existing subscription to that US billing account.

This change only affects who receives the invoice. It does not modify or rebuild your Azure environment.
2. Why does the new account show existing subscriptions?

A)

This occurs because both email addresses belong to the same Azure Active Directory (tenant).

Azure identifies environments by tenant, not by email address. Since both users are part of the same tenant, Azure displays the existing subscriptions instead of creating a completely separate environment.

3.Will this transfer cause any downtime or service impact?

A)

No. There will be no downtime.

All Azure services will continue running normally

No redeployment or data movement occurs

Applications and configurations remain unchanged

4.What will be transferred during the subscription move?

A)

The following remain unchanged:

Virtual Machines

Databases

AKS clusters

Storage accounts

Networking resources

Resource configurations

Application data and workloads

The following do not transfer automatically because they are not part of billing:

Azure AD applications and service principals

Azure DevOps organizations and projects

Azure support plans (these are linked to the billing account)

5.Can Microsoft assist with this process?

A)

Yes. Microsoft provides free Billing and Subscription Support for requests like this.

Since production workloads are involved, Microsoft Support can assist with the billing transfer to ensure the process is completed smoothly and without issues.

Thanks,

Answer 1

Is it possible to change the billing country for an existing billing account?
No, changing the country/region for an existing Azure billing account is not supported. You will need to create a new account in the desired country/region.
If not, what is the process to transfer my subscription to a new US-based billing account?
To transfer your subscription to a new US-based billing account, you can create a new account in the United States and then contact Azure support to assist with transferring your subscription to the new account.
Will this cause any service interruption?
The process of transferring your subscription may involve some downtime, but specific details about service interruptions would depend on the nature of your subscription and the support provided during the transfer.
Are there any specific requirements or documentation needed?
You may need to provide documentation regarding your new billing account and any necessary identification to Azure support when transferring your subscription. It's advisable to check with Azure support for any specific requirements related to your situation.