Accidentally deleted an account for SAP SUCCESS FACTOR in my Microsoft Authenticator

To regain access to your SAP SuccessFactors account after accidentally deleting it from the Microsoft Authenticator app, you will need to re-register the account in the Authenticator app. Here are the steps you can follow:

1. Alternative Sign-In Method: Check if there is an alternative method to sign in (like a backup phone number or email) that you can use to receive a verification code.
2. Contact Your Admin: If you are part of an organization, contact your IT administrator. They can reset your Multi-Factor Authentication (MFA) settings, allowing you to set up the Authenticator app again. They can do this through the Microsoft Entra Admin Center by requiring you to re-register for MFA.
3. Microsoft Support: If you are the only administrator and cannot access your account, you may need to contact Microsoft support directly. Explain your situation and request assistance from the Data Protection team to reset your MFA settings.
4. Re-Add Account: Once your MFA is reset, you should be able to add your SAP SuccessFactors account back to the Microsoft Authenticator app using a QR code or setup key provided during the re-registration process.

Following these steps should help you regain access to your account and set up the Microsoft Authenticator again.

References:

• How Do I Regain Access to My Account After Losing Access to Microsoft Authenticator? (Urgent Request).
• Microsoft authenticator sending me into a spiral - Microsoft Q&A