I have forgotten her Microsoft passwordI

To recover your Microsoft account password, you can follow these steps:

1. Go to the official Microsoft account recovery page: https://account.live.com/acsr.
2. Select "I forgot my password" and enter your email address (the one associated with your account).
3. Follow the prompts to receive a verification code. If you have two-step verification enabled, you will need access to one of your recovery methods (like your phone or email).
4. If you cannot receive the verification code, make sure you are entering the full phone number or email correctly.
5. If you still cannot recover your account, click on "I don’t have any of these" and fill out the recovery form with as much information as possible to verify your identity.
6. If you need further assistance, you can contact Microsoft Support through their support page.

Please note that you cannot turn off two-step verification without signing in first, so it’s important to regain access to your account to manage your security settings.

References:

• Can't sign in to my email - Microsoft Q&A
• Forgot password to sign in to Microsoft 365, Intune, or Azure