Is this program genuine?

Question

Is this program genuine?

Ray Lonsdale 0

This pops up every time I start my PC asking me to upgrade to a new version but it doesn't say what the program is. I'm not sure if this is genuine or malware. Can anyone help?

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Answer recommended by moderator

DaveM121 933.8K Independent Advisor

1

Please provide a screenshot of the update notification you are seeing when you start your PC.

2

Click the link below to download a small free utility that does not require installation.

https://download.sysinternals.com/files/Autoruns.zip

When the file downloads, unzip it.

Run Autoruns64 as Administrator

1

Select the 'Logon' tab at the top of Autoruns.

Please provide a screenshot of all entries on that tab.

2

Select the 'Scheduled Tasks' tab at the top of Autoruns.

Please provide a screenshot of all entries on that tab.

Ray Lonsdale 0 Reputation points

2026-02-06T16:21:43.65+00:00

This is the notification
DaveM121 933.8K Reputation points Independent Advisor

2026-02-06T16:37:13.9633333+00:00

Thank you for the screenshot, it seems to be some cloud syncing app or app for transferring files from a mobile device, but I cannot be sure, I cannot trace that exact image.

If you can provide the screenshots from the Autoruns utility from number 2 above, it should be easy to find the source of that popup.
DaveM121 933.8K Reputation points Independent Advisor

2026-02-06T16:43:08.62+00:00

I may have traced the app for you, do you have a Lenovo PC?

If you do, that is the Lenovo Smart Storage app that is trying to update on your PC
Ray Lonsdale 0 Reputation points

2026-02-06T16:45:51.48+00:00

Yes! I have a Lenovo PC. Thanks very much for your help
DaveM121 933.8K Reputation points Independent Advisor

2026-02-06T17:02:44.04+00:00

Glad to help!

1 additional answer

Ray Lonsdale 0 Reputation points

2026-02-06T16:21:43.65+00:00

This is the notification
DaveM121 933.8K Reputation points Independent Advisor

2026-02-06T16:37:13.9633333+00:00

Thank you for the screenshot, it seems to be some cloud syncing app or app for transferring files from a mobile device, but I cannot be sure, I cannot trace that exact image.

If you can provide the screenshots from the Autoruns utility from number 2 above, it should be easy to find the source of that popup.
DaveM121 933.8K Reputation points Independent Advisor

2026-02-06T16:43:08.62+00:00

I may have traced the app for you, do you have a Lenovo PC?

If you do, that is the Lenovo Smart Storage app that is trying to update on your PC
Ray Lonsdale 0 Reputation points

2026-02-06T16:45:51.48+00:00

Yes! I have a Lenovo PC. Thanks very much for your help
DaveM121 933.8K Reputation points Independent Advisor

2026-02-06T17:02:44.04+00:00

Glad to help!

Answer 1

John M 0

Screenshot 2026-07-03 092309

Screenshot 2026-07-10 144002

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