Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Authenticator
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Jendayi Caines
5
Reputation points
I have a new iPhone and trying to log into work account on my laptop . When prompts to enter code shown on Authenticator there’s no numbers going through . Unable to use Authenticator to verify sign in on laptops . Authenticator still working for phone outlook app but won’t allow me to sign in from laptop nor is there any push notifications going to app
Microsoft Security | Microsoft Authenticator
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 92%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
Bedford, Matthew 0 Reputation points2026-02-04T21:32:02.01+00:00 Are you signed in on Authenticator using the correct account for work login? Have you spoken with your organization's IT staff regarding this?
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