Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
My Authenticator app needs to be reset. It is prevent me from installing a email address in Outlook.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 28.999999999999996%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Mark White
0
Reputation points
I need to reset my Authenticator app. It is prevent me from installing a email address in Outlook.
Moved from Microsoft 365 and Office | Other
Microsoft Security | Microsoft Authenticator
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 7.000000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Carolyne 1,151 Reputation points Microsoft Employee2026-03-30T09:34:27.3533333+00:00 Hello Mark!
Could you check this related question and see if the resolution addresses your scenario- https://learn.microsoft.com/en-us/answers/questions/5627335/need-to-reset-mfa-to-add-email-account-to-outlook
Sign in to comment
Sign in to answer