My account has been hacked and the hacker changed everything including main email, secondary email, and turned on two step verification i cannot access any of these and my account has been hacked for over 113+ days and microsoft has not done anything

Question

My account has been hacked and the hacker changed everything including main email, secondary email, and turned on two step verification i cannot access any of these and my account has been hacked for over 113+ days and microsoft has not done anything

Jessica DaCoolest 0

My microsoft account has been hacked for over 113+ days ive done multiple forms but nothing ive spent alot of money on that account also I cannot access my account at all since the hacker changed everything and make everything inaccessible I just want my xbox account to play games is there anyway to see my password? He also turned on twostep verification which makes it worse. I need help getting the password and i promise on everything its my account I can remember old gamer tags for it and everything

Pauline Mbabu 1,840 Reputation points Microsoft Employee

2026-04-14T18:15:55.6033333+00:00

Hello,
Kindly follow the guidance followed by Microsoft to recover compromised account - https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

1 answer

Your answer

Pauline Mbabu 1,840 Reputation points Microsoft Employee

2026-04-14T18:15:55.6033333+00:00

Hello,
Kindly follow the guidance followed by Microsoft to recover compromised account - https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

Answer 1

I'm sorry to hear about your situation with your Microsoft account. Unfortunately, if the hacker has changed all your recovery options and enabled two-step verification, it can be quite challenging to regain access. Here are some steps you can take:

Use the Microsoft Account Recovery Form: You should try to fill out the account recovery form at https://account.live.com/acsr. Provide as much information as possible about your account, including old passwords, previous gamer tags, and any purchase information related to your Xbox account.
Contact Microsoft Support: If the recovery form does not work, you may need to contact Microsoft Support directly. You can do this by visiting the support page and looking for options related to account recovery. They may be able to assist you further.
Minecraft Support: Since your account is linked to Minecraft, you might also want to reach out to Minecraft Support for additional help regarding your gaming account.
Security Measures: If you regain access, consider changing your security settings and enabling additional security measures to prevent future issues.

Unfortunately, there is no way to see your password if you cannot access your account, and Microsoft does not provide a method to recover passwords directly for security reasons.

References: