Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Identity validation status stuck "in progress" for over a month
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 34%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thanos Siopoudis
10
Reputation points
Hi, I have created an identity validation in my Azure account and have verified and provided the requested documents for over a month now, but the progress has been stuck in "In Progress" with no further email notifications received.
Can you please help?
Artifact Signing
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Thanos Siopoudis 10 Reputation points
2026-02-05T08:40:59.5666667+00:00 I don't understand why it is so hard to get support from Microsoft on a PAID support plan. This ticket has been open for 3 days with not a single response. It's supposed to be within 8 working hours.
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