I am no longer receiving authentication codes on my mobile

2026-01-27T08:44:46.77+00:00

I need to open a platform for the last few months. It suddenly stopped working as I am no longer receiving the code on my mobile to open it. This is the error message I have been getting:

Error Code: 500121

Request Id: bcd18be2-47c3-4076-a0c5-dea2185e0300

Correlation Id: 019bfe94-6bbc-71a1-bb70-198ad5ec28ef

Timestamp: 2026-01-27T08:34:08Z

Please kindly help.

Thanks

Eman

Microsoft Security | Microsoft Authenticator
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