Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Global Admin account 2FA error 399287
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Henrique Rosa
0
Reputation points
I'm getting an error while trying to sign in to the tenant.
Tenant lockout, Global Admin has no access, MFA is blocked, error 399287, need to reset authentication methods and recover access to the tenant.
This is the only global admin login for this tenant.
"Account cannot be verified. Try again later"
Error Code: 399287
Request Id: b26f2840-ff82-4c3b-bf57-05b0328e0800
Correlation Id: 38414286-770e-494c-868f-0a35336535b9
Timestamp: 2026-01-26T12:11:22Z
Microsoft Security | Microsoft Authenticator
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