Artifact Signing Identity Validation stuck in "Action Required" and cannot be deleted

Clay Smith 0 Reputation points
2026-01-24T18:01:54.32+00:00

Hi, I am setting up a Trusted Signing account for my audio company. My individual identity validation for Clay Smith is currently 'bricked.' The main list status says 'Action Required' but the side blade says 'In Progress'.

Because it thinks it is in progress, there is no checkbox to select it and the Delete button is greyed out. I cannot move forward or start over. Validation ID: e0600d93-b03e-4410-87df-4f9c65495f02 Could an engineer please manually delete or reset this request so I can try again with a matching email address?

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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