Very Annoyed - Logged out of authenticator but need authenticator to log in?????

Paulina chen 25 Reputation points
2026-01-23T02:42:10.5233333+00:00

I have purchased a new phone and need to log in to my email on my phone but can only do so by verifying with authenticator.

When I click sign in to authenticator on my new phone - it tells me to approve sign in request on my outlook mobile app but then to approve sign-ins I need to use the Microsoft authenticator app.

I am in a loop where I cannot sign-in at all and I really need access to my emails and also my authenticator. What do I do?

Microsoft Security | Microsoft Authenticator
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