A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Azure Trusted Signing Identity Validation stuck for over a month
Hello,
I have a paid priority support subscription.
I've been trying to set up Azure Trusted Signing since December 12th and am stuck on the Identity Validation step. I submitted initial documentation on December 12th, 2025 and then was asked for more a few days later. I submitted additional documentation on December 20th, 2025 and the status has been stuck In Progress since then. I verified my email address and have looked through the inbox at all Microsoft communication several times to make sure I didn't miss anything. Identity Validation Id is 46327ec4-5a46-4ffe-a46b-3d4c534e6b8d.
It seems like my identity validation request got lost in the process?
Cheers,
Isaac