Azure Trusted Signing Identity Validation stuck for over a month

Isaac Overacker 0 Reputation points
2026-01-21T18:36:05.7266667+00:00

Hello,

I have a paid priority support subscription.

I've been trying to set up Azure Trusted Signing since December 12th and am stuck on the Identity Validation step. I submitted initial documentation on December 12th, 2025 and then was asked for more a few days later. I submitted additional documentation on December 20th, 2025 and the status has been stuck In Progress since then. I verified my email address and have looked through the inbox at all Microsoft communication several times to make sure I didn't miss anything. Identity Validation Id is 46327ec4-5a46-4ffe-a46b-3d4c534e6b8d.

It seems like my identity validation request got lost in the process?

Cheers,

Isaac

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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