Charger issue

Satheesh R P 0 Reputation points
2026-01-21T08:45:43.3633333+00:00

We have a issue in charger with 15v 2.6A dc output is that 65 watts instead of this shall we use 102W 15v 6.35A dc output charger. Also provide is this cause any issues with the laptop.

Surface | Surface Go | Power and battery
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  1. AI answer

    2026-01-21T08:45:50.77+00:00

    Using a charger with a higher wattage, such as the 102W 15V 6.35A charger, is generally acceptable as long as the voltage matches the requirements of your device. The device will only draw the power it needs, so it should not cause any issues with the laptop. However, it's important to ensure that the charger is a genuine product designed for your specific device to avoid potential compatibility issues.

    The original charger output of 15V 2.6A is approximately 39W, which is lower than the 102W charger. While using a higher wattage charger won't damage the device, it is always best to use the manufacturer's recommended charger to ensure optimal performance and safety.

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  2. Alexandr S 106.2K Reputation points Independent Advisor
    2026-01-21T09:56:12.3833333+00:00

    Hello, Satheesh R P.

    The use of a more powerful power supply is undesirable. Although laptops contain some protection elements, the microelectronics components are designed for the current of the "native" power supply. An almost threefold excess of power over time can lead to failure of microelectronic components. So I recommend finding and using a 15V 2.6A power supply.

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