Not getting MFA notifications for the external organizations I'm connected to.

Abby Baldwin 0 Reputation points
2026-01-19T18:31:35.2733333+00:00

I got a new phone, signed into Authenticator but am not able to connect to my outside organizations. I no longer get prompts/notifications for my outside organizations and this is the error message with no other login options.

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They are still listed as connected, I have deleted my old phone, reset my MFA, deleted the app and resigned in, tried signing in online, tried leaving the org but need a mfa number to do that.

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Any help would be great, thanks!

Microsoft Security | Microsoft Authenticator
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