Contact info phone number

Dylan Aschoff 0 Reputation points
2026-01-14T20:11:37.64+00:00

is there a phone number i can call to talk to a person? I need to upgrade my 2 accounts to pro and consolidate them as well, 3 computers total. Thank. you

Microsoft 365 and Office | Word | For business | MacOS

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  1. AI answer

    2026-01-14T20:12:43.6133333+00:00

    To contact Microsoft Support and speak with a person, you can follow these steps:

    1. In the search bar, type "Get Help" and open it.
    2. Type "Chat with an agent" and press Enter.
    3. Click the "Contact support" button at the bottom.
    4. Choose the Products and services for which you need help.
    5. Follow the on-screen prompts to connect with a live agent.
    6. Alternatively, you can select the "Call me back" option and complete the information so they can call you.

    For phone support, you can find the most current support phone number for your country/region by visiting the global phone numbers list provided by Microsoft.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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  2. Austin-H 8,380 Reputation points Microsoft External Staff Moderator
    2026-01-15T00:24:05.6533333+00:00

    Hello Dylan Aschoff
    Thank you for posting question to Microsoft Q&A Forum.

    As the current tag is Microsoft 365 and Office Word for Business MacOS - my assumption is that you would like to upgrade a higher version. You could request a sale callback by accessing this page and click on "Request a sales call"
    https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-plans-and-pricing#section-master-oca0d0
    User's image

    Microsoft Customer Support phone number could also be found here, please access this link and search for your country: https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
    In the meantime, for business user - you could also access Microsoft 365 admin center and raise a support ticket so Microsoft Support Team could call you back and guide you with a screen sharing session: Instruction
    I hope this information is helpful. Please let me know if you have any further questions.

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  3. Stefan Blom 351.3K Reputation points MVP Volunteer Moderator
    2026-01-16T19:19:26.6233333+00:00

    If you are the admin in your organization, you can manage user accounts from https://admin.microsoft.com.

    However, it is not possible to merge consumer and business accounts, if that is what you are asking. These are kept separate.

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