Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Unable to setup Authenticator app and couldnt sign in mobile text message does not work.
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Santosh P
10
Reputation points
Hi Team,
I’ve changed phones and forgot to enable cloud backup for my Microsoft Authenticator app. I’m now unable to sign in to my email. I’ve tried contacting customer support, but I’m repeatedly directed to aka.ms/pwr, which hasn’t resolved the issue. I have an active Microsoft 365 subscription.
Could you please assist with resetting my MFA or providing an alternative sign-in method so I can regain access?
Thank you.
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Microsoft Security | Microsoft Authenticator
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