Azure Trusted Signing verification stuck "In Progress" for over a month

Question

Azure Trusted Signing verification stuck "In Progress" for over a month

Graphite Labs 5

Edit: eventually, a representative reached out by PM to request my application ID and after that point it was prompted resolved. Thank you for the help.

This appears to be a common problem. Microsoft, please PM me for details to help resolve this like you have been doing for others. Thank you.

Leonardo Mariano Côco 155 Reputation points

2026-01-20T00:50:34.45+00:00

Hi Graphite Labs,

I’ve seen this too. When Trusted Signing verification sits “In Progress” for weeks, it’s usually stuck on the backend and there’s nothing to “unstick” from the portal.

Fastest fix in my experience: open an Azure Support request and include Tenant/Subscription, the Trusted Signing account name, and the application/verification request ID (share IDs in the ticket/PM, not publicly).

Your answer

Leonardo Mariano Côco 155 Reputation points

2026-01-20T00:50:34.45+00:00

Hi Graphite Labs,

I’ve seen this too. When Trusted Signing verification sits “In Progress” for weeks, it’s usually stuck on the backend and there’s nothing to “unstick” from the portal.

Fastest fix in my experience: open an Azure Support request and include Tenant/Subscription, the Trusted Signing account name, and the application/verification request ID (share IDs in the ticket/PM, not publicly).