Always being logged out of my accounts in windows and edge

Question

Always being logged out of my accounts in windows and edge

Alx-2130 60

I have faced this issue for over a month now, and I have tried everything, but I still can't find a solution. My account is Edge always gets signed out for no reason, either by itself after a small period of time or when I restart my Windows. I also noticed that when Edge sings out every other program that uses my email sings out too, for example, Outlook (Classic), Word, and then I get asked to activate by phone. Another app that keeps singing out is Adobe Creative Cloud, and every time I sign in after a period of time, it will ask me to sign out from the same device that I'm already using and sign in again. This issue is so constant and annoying, and I don't know what the problem is. I also notice that sometimes I get an activation message for my Windows after using the device for a while, and then when I restart it disappears and then comes back again.

These are the things that I have tried to fix the issue with no luck

1- Installing a fresh copy of Windows 10 (done it 4 times), and I even tried to use Edge only on the fresh install without using any other apps or drivers, and the problem still exists.

2- Installing a fresh copy of Windows 11 (done it 3 times), and the issue still remains, and I'm constantly being logged out.

3- Reset my @live email password and deleted all the devices linked to this email, and did some resets.

4- Removed 2FA, and still the same problem

5- Reuse 2FA and still same problem.

6- Used a VM machine on the same computer and still same problem exists.

7- Done some kind of reset that was showing on my web email account settings, and still the same issue.

I really don't know what to do anymore.

0 comments

Answer accepted by question author

Carl-L 21,485 Microsoft External Staff Moderator

Hello Alx,

Welcome to Microsoft Q&A forum.

I understand how inconvenient and annoying it could be when your PC keeps sign you out once in a while. Before we proceed, I'd like to ask a few questions to better understanding this.

May I know if you remember any changes was made to your computer before this starts?
Please go to account.microsoft.com/activity to see if there are any activity that you may not recognized.

In the meantime, please try this fix to see if it helps.

Sign out of your account on all platform and apps.
Type "Credentials manager" in the search bar and press Enter.
Remove all entries related to your affected accounts.
Restart your computer and sign in again one by one to make sure it is okay.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Alx-2130 60 Reputation points

2026-01-11T19:20:55.4733333+00:00

Thank you for the reply. I will test and get back to you.
Carl-L 21,485 Reputation points Microsoft External Staff Moderator

2026-01-13T14:38:41.38+00:00

Hello Alx,

Please take your time. Please let me know if there are any updates.
Carl-L 21,485 Reputation points Microsoft External Staff Moderator

2026-01-14T14:10:36.2033333+00:00

Hello Alx,

Just checking in to make sure that everything is alright. Please let me know if there are any updates.
Alx-2130 60 Reputation points

2026-01-14T14:12:44.08+00:00

Hello @Carl-L , until now everything seems fine hopefully it doesn't happen again. I will accept your answer and keep testing. Thank you!
Carl-L 21,485 Reputation points Microsoft External Staff Moderator

2026-01-14T14:30:23.59+00:00

Hello Alx,

It's great to hear that it helps.

Feel free to let me know if there are any other issues,
MKtx1978 0 Reputation points

2026-05-27T03:21:45.48+00:00

I did this and now all admin permissions are gone and 2 if 3 accounts have been completely blocked from logging in, start menu broken, uac control blocks all commands, and no way to add the Microsoft accounts--- gives unknown error.. can't add emails, users, nothing.
Richard Gilbertson 10 Reputation points

2026-05-27T16:55:58.49+00:00

The event viewer just shows a Windows update and Edge update, does not show why mouse and keyboard are locked...nothing about that. It shows a reboot upon reboot but nothing about why keyboard and mouse are locked? All day reboots when finally it shows normal operation just after so many reboots. I am using a Logitech Gaming mouse and a Alienware keyboard. Switching to Microsoft Keyboard and Mouse did not fix anything so was still locked out. Forcing a PIN change after a Windows Update is a stupid thing to do. It locked up the computer all day!
Ken Clarke 0 Reputation points

2026-08-13T22:45:10.54+00:00

I operate on three laptops at different times and they are all now simply putting up an alert to say 'You will be logged out in two minutes'. No alternative time option or to be able to delay things till a meeting is completed for example. I've just been killed off mid way through a large online meeting and the update that occurs takes approx. five minutes to complete. Does not pick up where I left off, I have to re-open everything. Operating an emergency service this is just not acceptable.

2 additional answers

Your answer

Alx-2130 60 Reputation points

2026-01-11T19:20:55.4733333+00:00

Thank you for the reply. I will test and get back to you.
Carl-L 21,485 Reputation points Microsoft External Staff Moderator

2026-01-13T14:38:41.38+00:00

Hello Alx,

Please take your time. Please let me know if there are any updates.
Carl-L 21,485 Reputation points Microsoft External Staff Moderator

2026-01-14T14:10:36.2033333+00:00

Hello Alx,

Just checking in to make sure that everything is alright. Please let me know if there are any updates.
Alx-2130 60 Reputation points

2026-01-14T14:12:44.08+00:00

Hello @Carl-L , until now everything seems fine hopefully it doesn't happen again. I will accept your answer and keep testing. Thank you!
Carl-L 21,485 Reputation points Microsoft External Staff Moderator

2026-01-14T14:30:23.59+00:00

Hello Alx,

It's great to hear that it helps.

Feel free to let me know if there are any other issues,
MKtx1978 0 Reputation points

2026-05-27T03:21:45.48+00:00

I did this and now all admin permissions are gone and 2 if 3 accounts have been completely blocked from logging in, start menu broken, uac control blocks all commands, and no way to add the Microsoft accounts--- gives unknown error.. can't add emails, users, nothing.
Richard Gilbertson 10 Reputation points

2026-05-27T16:55:58.49+00:00

The event viewer just shows a Windows update and Edge update, does not show why mouse and keyboard are locked...nothing about that. It shows a reboot upon reboot but nothing about why keyboard and mouse are locked? All day reboots when finally it shows normal operation just after so many reboots. I am using a Logitech Gaming mouse and a Alienware keyboard. Switching to Microsoft Keyboard and Mouse did not fix anything so was still locked out. Forcing a PIN change after a Windows Update is a stupid thing to do. It locked up the computer all day!
Ken Clarke 0 Reputation points

2026-08-13T22:45:10.54+00:00

I operate on three laptops at different times and they are all now simply putting up an alert to say 'You will be logged out in two minutes'. No alternative time option or to be able to delay things till a meeting is completed for example. I've just been killed off mid way through a large online meeting and the update that occurs takes approx. five minutes to complete. Does not pick up where I left off, I have to re-open everything. Operating an emergency service this is just not acceptable.

Answer 1

Richard Gilbertson 10

Windows 11 update just took place. After reboot and log in 2 minutes into being on Edge I was logged out of my Windows account and had to log back in and lost what I was doing! How is Edge doing this and why? Does Microsoft suck so much they can not come up with a logical solution instead of something that looks like a uneducated child created this solution!

Carl-L 21,485 Reputation points Microsoft External Staff Moderator

2026-02-12T13:25:51.2866667+00:00

Hello Richard Gilbertson,

Thanks for sharing your situation.

May I know if you have tried the method above yet?

Please let me know the results.
Richard Gilbertson 10 Reputation points

2026-02-12T18:30:45.5133333+00:00

11 REBOOTS AND CHANGING MY PIN BUT MAGICALY IT JUST WORKED AFTER LIKE 50 TRIES. ALL DAY WASTED THANKS YOU A STUPID WINDOWS 11 UPDATE THAT MADE A MESS OF MY DAY. WHEN LOOKING OVER THE EVENTS IT WAS CAUSED BY WINDOWS 11 UPDATE AND FIXED BY ME FORCED TO CHANGE MY PIN. FU MICROSOFT!
Carl-L 21,485 Reputation points Microsoft External Staff Moderator

2026-02-13T13:51:16.3033333+00:00

Hello Richard Gilbertson,

I fully understand your frustration on this. It's good to hear that it is now working well.

Regarding this issue, you can provide the feedback directly to the engineering team using the Feedback Hub app in your Windows 11 PC. Thank you for your understanding.
Richard Gilbertson 10 Reputation points

2026-02-13T17:34:29.93+00:00

Carl-L

Ok got up went to computer and clicked on CHECK UPDATES for Windows 11

It loaded update asked for reboot and after reboot upon my login it said

updated EDGE after clicking NEXT for EDGE updates I went to open MSN NEWS

and open my mail link to COMCAST EMAIL but did not open any mail yet.

Was reading MSN news when mouse locked up and keyboard locked up as even

CTRL+ALT+DEL did not work. After a forced manual power reset it just got worse

Windows 11 could not go to web sites always asking for my Windows 11 PIN????
Carl-L 21,485 Reputation points Microsoft External Staff Moderator

2026-02-14T13:17:08.2666667+00:00

Hello Richard Gilbertson,

Thanks for the reply.

Before we proceed further, can you please go to the Event Viewer > Windows Log to check if there are any error event at the point of the freeze?

I'm waiting for your reply.

Answer 2

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